Policy Statement

Effective immediately, all hosting accounts on the free tier must show signs of activity at least once within a 30-day period. Activity is defined as any action that demonstrates the account is being used, such as website updates, content uploads, or logins to the hosting control panel.

Termination of Inactive Accounts

If a free tier hosting account shows no activity for a continuous period of 30 days, the account will be considered inactive. DesignThat Cloud reserves the right to terminate inactive accounts to free up resources for other users. Once an account is terminated, all data associated with the account will be permanently deleted and cannot be recovered.

Notifications

Customers will receive a notification via email after 25 days of inactivity, reminding them of the upcoming termination if no activity is detected. If the account remains inactive for the full 30 days, a final notification will be sent upon termination.

Reactivation

Once an account has been terminated due to inactivity, it cannot be reactivated. Customers who wish to continue using our services will need to sign up for a new account, subject to availability and current terms of service.

Exemptions

This policy does not apply to customers on paid plans. Customers on paid plans are not subject to the 30-day inactivity rule.

Policy Changes

DesignThat Cloud reserves the right to modify this policy at any time. Changes will be communicated to customers via email and posted on our website.

Contact Information

For any questions or concerns regarding this policy, please contact our support team by clicking here.

Acceptance of Policy

By continuing to use DesignThat Cloud’s free tier hosting services, customers acknowledge and agree to this policy.